English
Absolutely. We use secure payment gateways and encryption technologies to safeguard all transactions.
Yes, we take data security seriously. Please refer to our Privacy Policy for details on how we protect your information.
Refunds are processed after the returned product is inspected and approved by the vendor. For more details, refer to our Refund Policy.
Customers can return eligible products within the return period stated by the vendor. For detailed information, please review our Return Policy.
Yes, an invoice will be sent to your registered email after your order is confirmed. This invoice serves as proof of your transaction.
A: We accept several secure payment methods, including:
Mobile money (e.g., M-Pesa)
Credit and debit cards
Other online payment gateways
Simply browse our website, add items to your cart, and proceed to checkout. Follow the prompts to complete your purchase.
Vendors set the base price for their products. Bigshop adds a minimal fee on top of the product price for our services, which is reflected in the final price you see.
Yes, all products are listed by trusted vendors who have undergone our rigorous approval process. We prioritize customer satisfaction and product quality.
We thoroughly vet all vendors to ensure they meet our quality standards. This guarantees that all products listed on our platform are reliable and of high quality
No, we are a purely online-based platform. All orders and transactions are conducted digitally via our website: www.bigshop.co.ke.
